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Whiplr Privacy Policy

Last Revised: November 2016


General

Matech Limited is the owner of Whiplr. We respect our users' right to privacy. Our Privacy Policy demonstrates our commitment to our users, and was designed to disclose our practices regarding:

  • What type of information we collect?

  • Information concerning Minors

  • How do we collect your information?

  • For what purposes we collect the information?

  • With whom we share the information and for what purpose?

  • How can you access or change your information?

  • For how long we retain your information?

  • Amendments to the Privacy Policy

  • How we protect your personal information

  • How to contact us

Whiplr encourages you to read the Privacy Policy carefully and use it to make informed decisions. By accessing or using the website at http://whiplr.com/ or any Whiplr application (collectively, the "Whiplr Service" or "Service") which are provided by us, you expressly consent to the terms of the Privacy Policy, and to the collection, use and disclosure of your Personal Information (as specified below), in accordance with the terms of the Privacy Policy.

The definitions in our Terms of Use http://whiplr.com/home/terms apply to this Privacy Policy unless stated otherwise. IN ADDITION TO THIS POLICY, PLEASE REVIEW OUR TERMS OF USE WHICH THIS PRIVACY POLICY IS INCORPORATED THERETO BY REFERENCE, TOGETHER WITH SUCH OTHER POLICIES OF WHICH YOU MAY BE NOTIFIED OF BY US FROM TIME TO TIME.


What type of information we collect?

  1. Information provided by you

Information submitted via our Service

We collect information that identifies an individual or may with reasonable effort identify an individual, or may be of private or sensitive nature ("Personal Information") submitted by you, including your name, password, email address, status, relationship interest, ethnicity, religion, social habits or preferences, height, weight, birthday, precise geo-location information (collectively "Profile Information"), messages you sent to other users (including photos, location, audio or video files) or any other information you voluntarily submit to your profile or is generated by your use of Whiplr.

Information you make available to the public via our Service

We collect information you make available to other users via our Service including, but not limited to, your username and other Profile Information, and the content you post, or any other information you voluntarily submit or are generated by your use of Whiplr.

  1. Information transmitted by your device

When you visit the Service, we also automatically collect, inter alia, information transmitted by your device, including your IP address, device ID (which is unique to the device on which you install the Whiplr Application or use the Service), geo-location information (via your GPS, WiFi or cellular technology in your device), certain software and hardware information about your device, including the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Service.


Information concerning Minors

The Whiplr Service is intended for users of the age of 18 years (21 years in places where 18 years is not the age of majority), at least. We do not intentionally or knowingly collect, use or disclose Personal Information regarding user who are under the age of maturity. We reserve the right to request proof of age at any stage so that we can verify that minors are not using the Service.


How do we collect your information?

We collect information submitted directly by you, or information transmitted automatically from your device using various standard technologies, such as cookies, log files, web beacons or other similar technologies.

When you visit our Service we may assign your device with a log file or a cookie (session or persistent). A "cookie" is a small piece of information that a website assign to your computer’s hard drive while you are viewing a web site. You may remove our cookies by following the instructions of your operating platform or your browser preferences; however, if you choose to disable cookies, some features of the Whiplr Service may not operate properly.

We may use cookies, log files, web beacons and other technologies to collect information with respect to your activity on our Service and track your use of our Service, your type of browser, pages you visited, the time and date of your visits or the links you click on.

We may also allow third parties, e.g. service providers (i.e. third parties that perform services on our behalf; e.g. customer service, marketing assistance, analytics, ad tracking, service functionality and support, surveys, etc.), ad networks and advertising companies, to display advertisements on our Service. These parties may also use the technologies stated above to collect information about our users. We do not provide any Personal Information to third parties, unless indicated otherwise in our Privacy Policy.


For what purposes we collect the information?

The information we collect enable us to personalize your interactive user experience and facilitate your access to our Service, customize our features and services to your needs, track your content and your activities in order to deliver advertisements tailored to your interests (whether via our Service, website or application, or websites or applications of third parties, or your e-mail address) and monitor the effectiveness of our Service and activities.

We also use this information to deliver and improve our products and services, reply your queries, requests and feedbacks and provide customer support, troubleshoot problems and manage your account, comply with our legal obligations, resolve disputes and enforce our Terms of Use and policies.

We may also use the information to perform research, for technical diagnostics, analytics or statistical purposes, conducting surveys or for our customized mailing list with respect to products or services that may be of interest to you either from us or other third parties.

We may also use the information to communicate with you via e-mail, mobile device, etc.


With whom we share the information and for what purpose?

  1. Service Providers

We share Information, including Personal Information, with our affiliated companies and our service providers, who are certified to use the information only for the purposes of providing certain services for you, or for us and for our affiliated companies and business partners (e.g. customer service, technical support, marketing assistance, analytics, ad tracking, etc.). The information will be disclosed only to the extent required to perform the service. Service providers are not permitted to share or use Personal Information for any other purpose.

  1. Public Information

Information, including Personal Information, you provided in the course of registering as a user may be viewable to other users of the Service, as well as information you shared with other users (e.g. photos you uploaded, your username, personal description, etc.).

You acknowledge and agree that information you share with other users or provided in your profile is available to the public. You are responsible for protecting and enforcing your rights with respect to your Personal Information.

  1. Other Disclosures

We may share Information, including Personal Information, in the event that we are required by law enforcement or other governmental agency; in response to a subpoena, warrant or an investigative demand, or a court order, or with respect to any legal process; in order to enforce intellectual property rights or to exercise other legal rights; to establish or exercise our rights to defend against legal claims;  if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud or other wrongdoing, safety of person or property, violation of our policies, to enforce our Terms of Use or as otherwise required in order to comply with the applicable laws and regulations. In such circumstances, we may raise or waive any legal objection or right available to us.

  1. Affiliates and corporate transaction

We may share Information, including Personal Information, with our parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively "Affiliates").

We may share Information, including Personal Information, in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale).

In the event of the above, our affiliates or acquiring company will assume the rights and obligations as described in this Privacy Policy.

  1. Aggregated Information

Non-Personal Information, aggregated information or Personal Information in non-human readable form (de-identified) may be shared with third parties (including ad networks, advertising companies and service providers) in any of the above circumstances, as well as for the purpose of developing or delivering tailored or targeted advertising (whether via our Service, website or application, or websites or applications of third parties, or your e-mail address), or for the purpose of improving our Service, conducting business analysis or other business purposes. This information may be combined with information we collect from other sources, to the extent that the information remains non-Personal Information.

  1. Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via our Service (whether our website or application; e.g. by clicking on a link to any other website or location) or via other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. E.g. when conducting a payment by credit card via our third party vendors (such as Apple Store or Google Play Store), the vendors may collect your credit card information and additional information necessary for processing or authorizing your credit card payments.

These payment companies may also provide certain of your details to us - but this shall not include your credit card number.

You acknowledge and agree that information you share with other users is available to the public. You are responsible for protecting and enforcing your rights with respect to your Personal Information.


How can you access or change your information?

If you have a Whiplr account, you may review or update certain field of your Profile Information (in your settings page), at any time. You may also remove or disable your account. You may also change your email address or password associated with your account with compliance to our Service's methods.

As stated above, you may remove our cookies by following the instructions of your operating platform or your browser preferences. You may also refrain from providing us with any information you do not feel comfortable sharing. However, please be advised that failure of providing us with certain information may result in our inability to provide you the full features of our Service.

For how long we retain your information?

We retain the information (including your Personal Information) for as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements.

If you disable your account, please note that some information may remain in our archives; we will retain certain necessary information, including Personal Information (e.g. Profile Information, usage history, etc.), for the purpose of recordkeeping integrity, analytical purposes, to prevent fraud or wrongdoing, enforce our Terms of Use, or take action we deem necessary to protect the security of our users or the integrity of our Service, or any action otherwise permitted by applicable laws and regulations. The retention of Information by third parties, provided by Whiplr in compliance with our Privacy Policy, will be subject to their privacy policies.

How we protect your personal information

We take security measures to help safeguard your personal information from unauthorized access and disclosure. However, no system can be completely secure. we do not promise, and you should not expect, that your personal information, chats, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. 

Promotional emails and SMS offers

We may email you periodically our Service's news, updates or information regarding our latest products or services, as well as third party offers that we believe may interest you.

We respect our users' right to privacy and provide them with an easy means to decline receiving email and SMS offers from us or from our partners and affiliates. At any time, you may opt-out by requesting to discontinue receiving these offers by sending a blank message with the word "Remove" in the subject area or by writing to us at the email address privacy@whiplr.com. However, you may not opt-out of emails or notifications relates to the operation of Whiplr (as they are necessary for our normal operation – for example, alteration of the Privacy Policy, password recovery, etc.). If you unsubscribe we will remove your email address from our marketing distribution lists and from any future lists we may share with our partners. However, you may need to separately unsubscribe from marketing offers sent by our marketing partners.

As a responsible member of the cyber community Whiplr Service maintains a strict policy forbidding any third party from sending any sort of promotional emails on behalf of the Whiplr Service – solicited or unsolicited.

This means we go beyond merely prohibiting spamming. To make things even clearer for everybody we don't let any third party to send any emails on our behalf. Moreover, the Service itself only sends emails to persons who have registered on with the Service. These policies demonstrate our strong "Anti-SPAM Policy".

How do we operate?

In every case we receive a complaint regarding one of our direct marketers/partners or any other third party sending emails on our behalf, our Abuse Team immediately initiates an investigation.

It is important that you understand that the Abuse Team investigates every single complaint we receive. Affiliates/direct marketers found by our Abuse Team to have been promoting this site by email face termination of its/his account and possible forfeiture of earnings.

In extreme cases, our Legal Department is also involved.

If you have been emailed by a third party in any matter that is connected to the Whiplr App, please report it to abuse@whiplr.com and our Abuse Team will take immediate action. Please include the complained-of email itself in your complaint, so the Abuse Team can proceed with the investigation.


Amendments to the Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; Material changes will be effective 7 days upon such change being prominently notified on the Whiplr Service. Your continued use of the Service, following notice of such amendments, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any questions or queries about our Privacy Policy, please contact us by email in the following address: help@whiplr.com